What to Do In Case of a Power Outage
Outage Reports | What to Do In Case of a Power Outage | Power Outage Restoration
What to do about medical needs | Power Outage Information | Using a Back-up Generator
If some electrical items are working, you may have only blown a fuse or tripped a circuit breaker. If your power does not come back on after you have changed the fuses or reset the circuit breaker, take a moment to check if your neighbors' homes and nearby yard lights are also without power before calling us.
Turn off or disconnect any appliances you were using when the outage occurred. Leave one light on so you will know when the power has been restored.
Keep a flashlight and extra batteries handy at all times. If your electricity goes out, use the flashlight to check all rooms for lights or appliances that are working.
If the power does not come back on within a few minutes, or to report a safety hazard, please call (507) 288-4004 or long distance 1-800-214-2694. (Please use this number ONLY to report power outages or emergency situations involving power lines.)
Our personnel will do everything possible to restore service quickly. Please help minimize calls to the emergency service number; call again only if your neighbors' power comes back on and your service has still not been restored.
If the outage is widespread, our telephone lines may be busy when you call. Please be patient, your call is important to us. In the event of substantial devastation, we will communicate the situation to the local media as soon as we can determine the situation.